At The Mai-Wel Group, we are committed to empowering individuals and building strong, inclusive communities. With over 60 years of experience supporting people across the Hunter, we are proud to deliver programs that promote education, employment, and social inclusion. Our people live our core values of Respect, Integrity, and Excellence, every day.
Job Description
About the Role:
We are seeking a passionate Senior Mentor to join our Parent Pathways program, supporting parents with children under six to achieve their education and employment goals while balancing their family responsibilities.
The position will be based across our Singleton and Muswellbrook offices, with travel to other Upper Hunter sites as required.
You will provide personalised, strengths-based support, guide participants through vocational and non-vocational challenges, and foster connections with community services and employers. This is a highly rewarding role where you will make a meaningful difference in people’s lives.
Key Responsibilities:
Deliver person-centred, strengths-based mentoring services across multiple sites.
Assist participants to identify and achieve educational and employment goals.
Provide intensive case management for participants facing complex challenges.
Build and maintain relationships with community organisations and local employers.
Promote the Parent Pathways program and encourage voluntary participation.
Maintain accurate participant records and contribute to audits and quality measures.
Desired Skills and Experience
About You:
Diploma qualification in Community Services, Employment Services, or a related field (essential).
Experience delivering high-quality case management services (essential).
Understanding of professional boundaries and strengths-based support models.
Ability to manage a caseload and maintain strong, trusting participant relationships.
Proficiency in Microsoft Office and other case management systems.
Passion for working with parents and families to support long-term, sustainable outcomes.
Must have a drivers licence and comprehensive car insurance as there will be a lot of driving involved
Desirable:
Lived experience in overcoming disadvantage and navigating service systems.
Why Join Mai-Wel?
Salary packaging to increase your take-home pay
Access to employee benefits including fitness programs and wellbeing initiatives
Opportunities for professional development and career progression
Work within a supportive, inclusive, and positive team environment
Make a real difference every day in your community
How to Apply:
If you are ready to make an impact and build strong futures for families in the Upper Hunter, we would love to hear from you!
Please click ‘Apply Now’ and upload your resume and a brief cover letter outlining your suitability for the role.
Applications close: 17th May 2025, please note we will shortlist as we receive applications and applications may close earlier
