About Us The Mai-Wel Group is a Hunter region not-for-profit connecting people with possibilities for nearly 65 years. We partner with people with disability, young people and those experiencing disadvantage to build independence, confidence and real pathways into community, education, training, employment and enterprise. With a team of more than 370 people, we deliver integrated, person-centred supports across daily living and independence, social and creative participation, and real-world work-readiness programs that lead to jobs—reinvesting every dollar to grow impact across our region. Trusted, local and outcomes-driven, Mai-Wel is Full of Possible.
Job Description
Make a Difference – Support People to Achieve Their Goals
At Mai-Wel, we believe in building brighter futures by empowering people to enter, engage in and maintain employment. We are seeking passionate and motivated Support Workers to join our Grounds and Facilities team, supporting participants to develop skills, gain confidence, and reach their goals.
About the Role
As a Support Worker – Grounds and Facilities, you will:
Plan, deliver, and support on-the-job training to build practical and transferable employment skills
Mentor and coach individuals to help them achieve their employment goals and build confidence in the workplace
Supervise daily work activities across grounds maintenance, facilities upkeep, and commercial cleaning tasks
Support individuals to meet productivity targets while maintaining high-quality standards
Build strong, professional relationships and provide ongoing encouragement and guidance
Ensure a safe, inclusive, and respectful work environment aligned with NDIS Quality and Safeguards standards
Complete administrative and reporting requirements in line with organisational and NDIS expectations
Work collaboratively within a team while also operating independently across various sites
This role involves travel between sites, working across different environments, and requires flexibility in daily tasks.
Desired Skills and Experience
To be successful, you will have:
Experience in the human services sector, ideally within NDIS or employment support
Strong communication and relationship-building skills
Ability to coach, mentor, and motivate others
Experience or willingness to work in grounds maintenance, facilities, or commercial cleaning environments
Ability to work independently, manage time effectively, and adapt to changing priorities
Flexibility to work across different locations and shifts – including Cessnock
Current First Aid Certificate (HLTAID009, HLTAID010, HLTAID011) and Driver’s Licence
Why Join Mai-Wel?
Work in a values-driven organisation committed to respect, integrity, and excellence
Be part of a supportive team that embraces diversity, equity, and inclusion
Make a direct impact in helping people build their employment capacity and independence
How to Apply
If you’re passionate about making a real difference and have the skills to inspire and support others, we’d love to hear from you. Apply with your resume and a brief cover letter outlining your suitability for the role.
We will be reviewing applications as they are received, and if we identify suitable candidates, the positions may be filled and closed before the advertised closing date.
